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Customer Reviews
PHILLIPS FLORIST
Local Burlington, NC florist
Average Customer Rating: 5.0 of 5 stars. (104 reviews)
Date: May 25, 2023
Name: Donna P

State/Province:NC

The flowers were beautiful and delivered when promised. Will definitely use your services again.
Keith's Reply:
Date: May 26, 2023, 8:25 am

Thank you so much, Donna
Date: May 08, 2023
Name: Jennifer C

State/Province:AL

Beautiful plant, personal service!
Date: Feb 27, 2023
Name: Hubert W

State/Province:NC

Phillips Florist always does the most creative and beautiful arrangements at competitive prices, with fast delivery and great service!
Date: Feb 20, 2023
Name: Amy B

State/Province:NC

The flowers were beautiful, fresh, and arranged perfectly. Excellent!
Keith's Reply:
Date: Feb 21, 2023, 9:01 am

Thank you, Amy.
Date: Feb 14, 2023
Name: Christy H

State/Province:VT

Called the morning of Valentine's Day and asked if they could deliver to Elon University. They were so helpful and nice. The flower arrangement was gorgeous. I was turned away from several other florists in the area that morning.Phillips Florist came through and we will be ordering from them again. Thank You!!!!
Keith's Reply:
Date: Feb 15, 2023, 8:18 am

Thank you so much. Glad we could help
Date: Jan 09, 2023
Name: Valerie N

State/Province:NC

My 8 year old LOVES flowers. Had her tonsils out and was so happy with flowers did not even want ice cream! They were beautiful!! Thank uou
Keith's Reply:
Date: Jan 10, 2023, 2:29 pm

And thank you for the order. Glad they brightened her day!
Keith's Reply:
Date: Jan 10, 2023, 2:29 pm

And thank you for the order. Glad they brightened her day!
Date: Sep 17, 2022
Name: Jeff and Cindy P

State/Province:NC

We ordered flowers to be delivered for our kids and their new baby. The arrangement was beautiful and fresh, and the florist was so easy to work with. We’ll be using them again, I’m sure.
Keith's Reply:
Date: Sep 17, 2022, 11:07 am

Thank You
Date: Aug 02, 2022
Name: Lisa E

State/Province:NC

Ordered an arrangement for my friends birthday and it was just beautiful. Beautiful, bright colors. I have ordered from you before and will certainly be ordering again. Very satisfied customer.
Keith's Reply:
Date: Aug 03, 2022, 8:42 am

Thank You
Date: May 20, 2022
Name: Erin S

State/Province:VA

Ordered flowers for my mother-in-law from out of town. She loved them. She sent me a pic and they were gorgeous. Will definitely order again!
Keith's Reply:
Date: May 20, 2022, 9:15 am

Thank You
Date: May 16, 2022
Name: Barby Swann S

State/Province:NC

My favorite florist. Great customer service and fresh beautiful flowers.
Keith's Reply:
Date: May 16, 2022, 8:26 am

Thank you. Always a pleasure serving you.
Date: May 09, 2022
Name: Bianca P

State/Province:VIC

Beautiful flowers and great at communicating with their customers! Would highly recommend!!
Keith's Reply:
Date: May 09, 2022, 10:15 am

Thank you Bianca. Always a pleasure working with you.
Date: Mar 28, 2022
Name: KEITH D

State/Province:NC

Phillips Florist Did an awesome job getting flowers to a friend in the hospital in a timely manner.
Keith's Reply:
Date: Mar 28, 2022, 8:43 am

Thank you Keith. I'm just sorry for all the confusion we encountered at the Hospital, but I'm glad that we were ultimately able to get your flowers to the intended person.
Date: Mar 19, 2022
Name: Joseph L

State/Province:NC

Flowers arrived on time and great shape. Very pretty. Thank you.
Date: Mar 03, 2022
Name: Christopher S

State/Province:NJ

When the national florist let me down, Phillips picked me up. Great florist. I’m a regular customer now. Thank you!
Date: Mar 02, 2022
Name: Jennifer F

State/Province:AL

Beautiful flowers delivered on time after an easy online order!
Date: Jan 28, 2022
Name: Tyler T

State/Province:VA

Called with question due to interesting instructions that they followed to a T great service same day order along with fun and flawless delivery HIGHLY recommend for anyone sending flowers 20 thumbs up
Keith's Reply:
Date: Jan 28, 2022, 8:32 am

Thank you so much, Tyler. Glad we were able to do this for you.
Date: Jan 26, 2022
Name: Buddy B

State/Province:NC

Great service and selection.
Date: Jan 12, 2022
Name: Carlton H

State/Province:NC

Always a pleasure doing business with Keith and the team. Flowers are always perfection. Thanks so my
Date: Nov 30, 2021
Name: Jimi H

State/Province:NC

What an AMAZING florist for delivering so quickly with a Beautiful arrangement on such short notice. I cannot thank you enough.
Date: Nov 19, 2021
Name: Carroll J

State/Province:NC

Beautiful plant arrived on time!
Date: Oct 29, 2021
Name: Bobbie B

State/Province:NC

Stunning flowers and exceptional customer service! I was honestly blown away with the care taken with this order and the amazing level of professionalism.
Keith's Reply:
Date: Oct 29, 2021, 5:34 pm

Thank you so much, Bobbie. I appreciate the way you were willing to work with us as well.
Date: Oct 09, 2021
Name: Evelyn M

State/Province:NC

Especially delighted when I receive an arrangement designed by Phillips Florist. Again this time the flowers were beautifully arranged and long-lasting.
Date: Oct 01, 2021
Name: Emily S

State/Province:NC

My girlfriend loved the flowers and they were so pretty and she was so excited when they showed up at her work. I would definitely consider getting flowers from yall again.
Keith's Reply:
Date: Oct 01, 2021, 8:42 am

Thank You
Date: Sep 18, 2021
Name: Cami M

State/Province:VA

Although the flowers that were supposed to be used in the arrangement weren’t available, the arrangement was still beautiful. I appreciated the phone call from the florist informing me of the availability of different flowers and his guarantee that it would be beautiful. This was a professional and accommodating florist to work with from out of town.
Date: Sep 03, 2021
Name: L B

State/Province:NC

Have used before. Flowers always as expected and on time.
Keith's Reply:
Date: Sep 03, 2021, 8:14 am

Thank You
Date: Jul 16, 2021
Name: Mel W

State/Province:NC

Excellent Job!!!!!
Keith's Reply:
Date: Jul 20, 2021, 5:14 pm

Thank you, Mel!
Date: May 21, 2021
Name: Mel W

State/Province:NC

Very satisfied!!
Date: May 19, 2021
Name: Wayne S

State/Province:NC

Delivered on time and she loved it
Keith's Reply:
Date: May 19, 2021, 8:38 am

Thank you
Date: May 10, 2021
Name: Pamela B

State/Province:NC

Love that they even called me to make sure that I had received the flowers. The flowers themselves was beautiful. Sent my daughter a picture and she was very pleased with the arrangement they sent me.
Date: May 02, 2021
Name: Mary H

State/Province:NC

Excellent preparing the flowers and beautiful.
Keith's Reply:
Date: May 03, 2021, 8:27 am

Thank you
Date: Apr 22, 2021
Name: Jeff K

State/Province:CA

Absolutely the best customer service I have seen in a long time. Called them late to place an order and they were able to accommodate us even though we missed the deadline. They went out of their way to make sure the arrangement was beautiful and that it arrived on time. Being an out of state buyer, they could have easily brushed us off or sent an inferior product. But they didn't!! They treated us as though we were standing in their store placing the order. I cannot strongly enough recommend this florist.
Keith's Reply:
Date: Apr 23, 2021, 8:38 am

Thank you so much, Jeff. My goal is to treat everyone who calls on me the same way I would want to be treated myself. I am glad to know that I accomplished it for you and hope that I can serve you again.
Date: Mar 18, 2021
Name: Charlie J

State/Province:NC

Beautiful flowers and arrangement. Keith is the best!
Keith's Reply:
Date: Mar 19, 2021, 8:31 am

Thank you, Charlie. It was good to see you and Eve when I made the delivery. An added bonus of the job for me!
Date: Mar 05, 2021
Name: Wayne S

State/Province:NC

The flowers were beautiful and delivered on time.
Date: Feb 27, 2021
Name: Mel W

State/Province:NC

Very satisfied! Will order from you again!!
Keith's Reply:
Date: Feb 27, 2021, 11:08 am

Thank You. I'll look forward to serving you in the future.
Date: Feb 25, 2021
Name: Mary H

State/Province:NC

Wonderful work
Date: Feb 22, 2021
Name: Wayne S

State/Province:NC

Delivered as promised and she loved the flowers.
Date: Feb 15, 2021
Name: Wanda B

State/Province:NC

Beautiful arrangement
Keith's Reply:
Date: Feb 15, 2021, 12:04 pm

Thank you, Wanda
Date: Oct 01, 2020
Name: Ev M

State/Province:NC

Beautifully arranged assortment!
Keith's Reply:
Date: Oct 01, 2020, 3:33 pm

Thanks, Evelyn! Always good to see both of you!
Date: Jul 15, 2020
Name: Mel W

State/Province:NC

Very satisfied!!
Date: Jul 06, 2020
Name: Wanda B

State/Province:NC

beautiful
Keith's Reply:
Date: Jul 07, 2020, 8:34 am

Thank You
Date: Jul 01, 2020
Name: Mel W

State/Province:NC

Beautiful flowers. Very professional!
Keith's Reply:
Date: Jul 01, 2020, 1:46 pm

Thank You
Date: Jun 29, 2020
Name: Teresa B

State/Province:NC

The flowers were beautiful and they lasted 8 days before petals started falling off.
Date: Jun 15, 2020
Name: James J

State/Province:NC

Awesome as usual
Keith's Reply:
Date: Jun 15, 2020, 9:40 am

Thank You
Date: May 21, 2020
Name: Michael K

State/Province:NC

Beautiful arrangement, prompt delivery, just perfect! Thanks so much.
Keith's Reply:
Date: May 22, 2020, 8:32 am

Thank you, Michael. I appreciate your order and hope I can help you again.
Date: May 19, 2020
Name: James J

State/Province:NC

Personal service
Keith's Reply:
Date: May 19, 2020, 5:00 pm

Thank you, James. Personal service has been my goal ever since this business's inception, and my goal is to keep it that way.
Date: May 11, 2020
Name: Irene B

State/Province:NC

Beautiful Mother’s Day arrangement.Love, Love.
Date: Apr 20, 2020
Name: Anna R

State/Province:NC

Website was very easy to order from. Flowers were delivered on time and they were beautiful!
Keith's Reply:
Date: Apr 20, 2020, 8:59 am

Thank you. Glad I could be of service to you during this most unusual time.
Date: Nov 22, 2019
Name: Nick Z

State/Province:NC

Beautiful flowers
Date: Nov 20, 2019
Name: Karen M

State/Province:NC

Flowers were beautiful
Date: Aug 02, 2019
Name: Laura P

State/Province:FL

My family owned a florist & I am a floral designer myself so I expect nothing but the best from the florists I use. Phillips is by far oen of the best florists I have used in the past 2 years. Excellent quality, superior customer service, and amazing design work. My sister was thrilled with her arrangement. I cant thank you enough!
Date: May 19, 2019
Name: Barbara W

State/Province:NC

We have used them several times since 2016. A wonderfully owned local business. The owner is very friendly and helpful!
Date: May 15, 2019
Name: Eleanor F

State/Province:NC

Flowers were beautiful and they are still fresh
Date: Mar 07, 2019
Name: Marilyn M

State/Province:NC

Most beautiful arrangement I have ever received. Marilyn
Date: Dec 28, 2018
Name: Gregory D

State/Province:NC

If you want beautiful flowers sent to your loved ones .. Keith is the man to do it !! Most beautiful flowers I have ever seen !! Thanks so much !! -Greg
Keith's Reply:
Date: Dec 28, 2018, 11:33 am

Thank you, Greg!
Date: Nov 24, 2018
Name: Kimberly F

State/Province:FL

Fantastic service! I've used R. Keith Phillips in the past so I knew everything would be perfect. The owner himself called to let me know the flowers were on their way to the memorial for my aunt. The flowers were beautiful and fragrant. You cannot go wrong with R. Keith Phillips Florist.
Keith's Reply:
Date: Nov 24, 2018, 2:31 pm

Thank you for your kind words. It was my pleasure to be able to serve you again.
Date: Aug 14, 2018
Name: Mary D

State/Province:NC

Beautiful arrangement.
Date: Aug 10, 2018
Name: Robert L

State/Province:TX

Flowers delivered were beautiful! Prettier than the website picture.
Date: Jul 27, 2018
Name: Bob L

State/Province:TX

The flower arrangement I ordered in the morning was delivered that same day (as promised). The arrangement that arrived was more beautiful than the actual website picture when ordering. I am very pleased!
Date: May 29, 2018
Name: Melissa M

State/Province:NC

Beautiful flowers, easy process, same day delivery
Date: Mar 27, 2018
Name: Melissa B

State/Province:MD

R Keith Florist was great! Delivered flowers for my daughters birthday in a snowstorm!
Date: Mar 26, 2018
Name: Shirley P

State/Province:NC

I recently received a beautiful floral arrangement as a thank you. It was absolutely stunning and is still blooming. Many in our office, including my boss, were astonished by the beautiful flowers. Thank you.
Date: Feb 28, 2018
Name: Hubert W

State/Province:NC

Keith always does an amazing and beautiful work! I really appreciate it!
Date: Feb 26, 2018
Name: Ronald J

State/Province:VA

I recently purchased a floral arrangement for my aunts funeral from your florist. Since I live out of town, I purchased the flowers from your Florist at the recommendation of my cousin Nancy Bolton who lives in Burlington. I was very pleased not only with the beautiful floral selections offered and pricing but also the ease of your online ordering process. I definitely plan to order again from your florist if the need arises.
Date: Feb 18, 2018
Name: Donna R

State/Province:NC

Beautiful flower arrangements and exceptional customer service. This was my 2nd great experience with them and they will be my "Go To" Florist going forward. Tim
Date: Oct 16, 2017
Name: Dianna B

State/Province:NC

Absolutely beautiful spray. Came highly recommended and was not disappointed at all.
Date: Aug 21, 2017
Name: Mark Y

State/Province:VA

You always provide great service and beautiful flowers
Date: Aug 19, 2017
Name: Laura H

State/Province:KY

I online ordered a custom arrangement of flowers (lillies, hydrangea, roses) for my Aunt's birthday. I had no idea what florist to use, as I do not live anywhere close to the area. My Aunt said they were gorgeous and I definitely selected an excellent florist! In addition, I received an email notification of the receipt of the online order as well as a confirmation of delivery. Very reasonably priced for what I ordered. Very pleased overall!
Date: Aug 07, 2017
Name: Amy B

State/Province:GA

I ordered flowers for my uncle's funeral. Being from out of town I had to rely on website/comments. I was extremely pleased. The flowers were as beautiful as advertised and arrived when promised. Very pleased.
Date: Apr 25, 2017
Name: Lisa H

State/Province:NC

The arrangement was beautiful. Our daughter-in-law face timed with us so we could see the arrangement - gorgeous!!! We were immensely pleased and most grateful to the florist responsible for the beautiful arrangement!!
Date: Mar 24, 2017
Name: Monique H

State/Province:MD

Great experience, especially with me ordering from out of state. New mother loved the flowers!
Date: Mar 03, 2017
Name: Cynthia C

State/Province:TX

Arrangement gorgeous per Burlington recipient. Website VERY user friendly. I live in TX so my sister Ami Hill in Burlington highly recommended you. Glad I went with her recommendation.
Date: Feb 06, 2017
Name: Jan H

State/Province:NC

The arrangement was beautiful and appreciated by the family. R Keith Phillips Florist has come through many times in my life. Thanks.
Date: Oct 10, 2016
Name: Franci L

State/Province:VA

Beautiful arrangement! Very full with so many varieties of flowers. My mother loved it. I will use you again. Thank you!
Date: May 12, 2016
Name: Valetta P

State/Province:NC

I was very pleased with the arrangement I ordered. R. Keith Phillips Florist does a great job and they are always so professional and courteous. Enjoy buying from them because they give great service and exceptional arrangements.
Date: Feb 15, 2016
Name: Hilary H

State/Province:NC

The Valentine's Day flowers were beautiful and delivered on time in a professional manner as always. thank you so much!
Date: Feb 04, 2016
Name: Kimberly F

State/Province:OR

Thank you for preparing such a beautiful arrangement for my Aunt Jewel's funeral. Our family in Oregon could not attend in person but we were able to convey our respects through your arrangements.
Date: Jan 11, 2016
Name: Lisa L

State/Province:NC

Awesome job once again. Thanks..
Date: Jun 22, 2015
Name: SHOENA M

State/Province:OH

R Keith Phillips Florist accommodated my last minute need for floral delivery. THANK YOU SO MUCH!! I did not get to see a photo, but the recipient said they were beautiful and was very happy with them. Highly recommend for your floral needs in the Burlington area.
Date: Apr 27, 2015
Name: Kathy J

State/Province:NC

The flower arrangement arrived at the specified location on time, and they were very beautiful.
Date: Mar 16, 2015
Name: Seth B

State/Province:SC

The flowers arrived to the recipient's house in a timely manner and she thought it was a beautiful plant. Happy with my purchase.
Date: Feb 07, 2015
Name: Deane S

State/Province:NC

The flowers arrived as planned and were as beautiful as depicted in the on line picture.
Date: Feb 06, 2015
Name: Elizabeth G

State/Province:VA

Flowers were beautiful and lasted for over a week. Delivery was timely. Very satisfied and will use again.
Date: Jan 20, 2015
Name: vicki h

State/Province:NC

I was very please with your flower arrangement Flowers were fresh and delivery prompt. Thank you.
Date: Sep 21, 2014
Name: Brenn L

State/Province:NC

Very beautiful and well done!
Date: Feb 12, 2014
Name: Margo L

State/Province:NJ

My mother in law loved her birthday arrangement, arrived as scheduled and made her very happy. Thank you!
Date: Dec 30, 2013
Name: Marcie K

State/Province:TX

The plant you provided for this funeral was beautiful - thank you for caring about your products and showing our love to friends who were away from home and had lost a loved one
Date: Dec 05, 2013
Name: Kay T

State/Province:NC

Red rose funeral spray was beautiful. Very nice quality and arranged with care with a unique touch. This was for a special person, my 96 year old Aunt. The design was very nice for the church. Thanks and I will be ordering again when I need flowers. Wish they were in my home town, as I would change my local provider. Thanks.
Date: Oct 27, 2013
Name: Jodie B

State/Province:NC

Flowers are absolutely beautiful and the arrangement was perfect .
Date: Dec 21, 2012
Name: Joseph T

State/Province:NC

Your service is wonderful and the flowers struck the correct note at the service. Thank you very much.
Date: Dec 13, 2012
Name: Laura C

State/Province:NC

The arrangement was simply beautiful! Still enjoying it now - over a week later!
Date: Jul 19, 2012
Name: robert c

State/Province:NC

Great customer service. Needed to change my delivery date and they were great about it. Also, the flowers were just as great as the service. Highly recommend.
Date: Jul 09, 2012
Name: Kathryn Y

State/Province:NC

Date: Jun 15, 2012
Name: Deane E

State/Province:NC

The arrangement was for my mother's memorial service. They were absolutely beautiful. I received comments from all in attendance. It seems everyone loved them. Thank You Keith Phillips Florist!
Date: May 18, 2012
Name: Michele H

State/Province:NC

Keith has always made our flower ordering experience awesome. I have NEVER had a issue. Thanks for a job well done Keith.
Date: Apr 30, 2012
Name: Elizabeth

State/Province:NC

As always, Keith did an awesome job! I don't use any other florist except Keith!
Date: Jan 23, 2012
Name: Melissa M

State/Province:NC

Great service and beautiful arrangements as always.
Date: Jan 06, 2012
Name: Elizabeth A

State/Province:TN

Date: Oct 30, 2011
Name: Chris of Charlotte NC A

State/Province:NC

My mother in law loved the arrangement we sent for her birthday. It was delivered on the same day it was ordered. R Keith Phillips has consitently provided beautiful flowers!
Date: May 31, 2011
Name: Nash N

State/Province:QC

That's really thinking out of the box. Takhns!
Date: Mar 14, 2011
Name: Jean D

State/Province:CA

My family loved the flowers. I appreciated your call regarding the plant selection.
Date: Oct 08, 2010
Name: Stephanie Q

State/Province:IA